Call VA Cookie Policy

Hello there!

Thank you for checking out our cookie policy.  We are committed to ensuring that our website and the use of cookies, complies with UK laws on privacy and data protection.  This policy sets out the types of cookies we use, the exact cookies used on our website, whether we are using any third-party cookies, how you can control our use of cookies, what their expiry dates are and how you can get in contact with us for more information.

What are cookies?

Cookies are small files of information, usually containing letters and numbers, that websites store on your browser, or the hard drive of your computer. You must however agree to these cookies being stored for them to be stored on your device. Some cookies are essential for the website to function properly, while others are used for analytics. 

Our website needs to use these cookies so we can understand what works well with our website, and what we can do to improve. These cookies also allow us to distinguish you from other website visitors, helping us to provide you with a seamless experience on our site.

What type of cookies do we use?

We use the following cookie types:

Essential Cookies – These can also be known as Strictly Necessary Cookies, and they’re very important for us to make sure our website runs as it should. As a result, these cookies are always automatically enabled, to make sure our website works sufficiently. Some examples of uses of essential cookies include the distribution of website traffic across multiple servers.

Analytical Cookies – These can also be known as Performance Cookies, and they gather information about how website visitors use a website. These cookies help us to keep count of the number of visitors on our website, and also helps us to understand how these visitors use our website. This enables us to understand what works well on our website, and what doesn’t work so well, so we can continuously improve the site for visitors. Some analytical cookies may not require consent if they are low-risk and used solely to improve website performance, in line with current PECR guidance.

Functionality Cookies – These make your experience on our website easier by remembering user preferences, and simplifying interactions. Some examples of what these cookies enable include remembering your language preferences, font sizes, your log-in details.

Service Description Administrative Support Efficient handling of day-to-day business tasks Business Consulting Strategic advice to improve operational efficiency Entrepreneurial Guidance Tailored support to help new businesses grow Process Optimisation Streamlining workflows to enhance productivity and reduce costs

What exact cookies do we use on our website?

We’ve provided a detailed breakdown below of all the cookies we use on our website, and why we use them.

  • Essential

  • reCAPTCHA (rc::a) - used to track and analyse user behaviour to distinguish humans from bots or automated software. www.google.com Expires: end of session

  • Analytics

  • p.gif - pixel tracker. www.typekit.net Expires: end of session.

  • Squarespace (ss-cvt) - identifies unique visitors and tracks a visitor’s sessions on site. www.callva.co.uk Expires: 30 minutes

  • Squarespace (ss-cvr) - identifies unique visitors and tracks a visitor’s sessions on site. www.callva.co.uk. Expires: 29 minutes

  • Showtime analytics (crumb) - used in order to recognise a computer when a user visits our website. It also prevents cross-site request forgery.  www.callva.co.uk. Expires: end of session


Do we use any Third-Party Cookies?

Third party cookies are not set by us, but are set by other domains than the website you visit. These cookies are placed on website visitors’ devices by third-party outlets. Common examples of these third-parties can include social media platforms, analytical providers, and advertising networks. 

We do not share any information collected from our cookies with any third parties.

How can I control these cookies? 

You are able to control your use of cookies on our website. You can do the following: 

  • Reject all cookies

  • Select certain cookies you wish to use, and reject other cookies and; 

To decide which essential, analytical, functionality and targeting cookies our website sets, follow the below steps:

https://support.google.com/chrome/answer/95647#zippy=%2Callow-or-block-cookies

https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

https://support.apple.com/en-ie/guide/safari/sfri11471/mac

You can select “Reject All” in our cookie banner. But if you do so, this also blocks essential cookies, which means you may not be able to access all parts of our website, and our website may not work to the best of its ability for you. 

Some low-risk analytics cookies (e.g. basic site usage tracking) may not require consent under updated PECR guidance, but we still aim to be transparent and give you control.

How do I ask you for more information? 

If you’d like to learn more about our use of cookies, or if you have any questions, please get in touch with us on the following details:

sjburb@callva.co.uk